We want you to love your new purchase, But if you are not completely satisfied
- You may return merchandise purchased from us within 7 business days from the date you have received the product.
- Buyer need to inform us through an email at email@example.com with the Order ID & Reason for Returns.
- We will send you our shipping address as soon as we received your request over returns.
- Item must be returned without using it and make sure that there is no Perfume smells or stains.
- PLEASE NOTE : ON SALE items and Custom made dress are NON – REFUNDABLE because we make it as customer request.
- Shipping, Tax Charges will not be refunded and for any other reasons customer had to pay for their own Return Shipping.
- You can return us through any courier service convenient to you. We only only process changes in dress (if possible) or refund once we receive the item(s).
- There will be no return for Size, due to the instruction and the size guide.
- You may cancel your order by emailing us at firstname.lastname@example.org within 24 hours.
- Approval of cancellation depends upon the reason we get from you.
- If cancellation information is received by email within 24 hours and upon approval, there will be cancellation charges of 50$ or 50% of the order value, whichever is higher.
- Once your order is being cancelled, you will be refunded within 24 hours to your account.
- Cancellation of order is not allowed after 24 hours of order placed.